Panasonic Drive-Thru Automated Greeter

The Panasonic Drive-Thru Automated Greeter is designed to welcome and provide pre-recorded information to your customers before an employee does. Greeter functions are easily configured using the system keypad and reviewed on an alpha- numeric LCD display. Message programming is available through an external speaker / microphone / headset or through a user-supplied audio channel.

When a vehicle is detected at the speaker post, the Panasonic Automated Greeter plays one of nine pre-recorded messages to your customer. Any one of these messages can be manually selected or automatically scheduled based on the time of day and the day of the week. With the value of standard features not available in other greeters, powerful programming flexibility minimizes the need for human intervention.

One of the most advanced customer greeters on the market today, and designed especially for restaurant operations, the Panasonic Drive-Thru Automated Greeter offers increased utilization of labor, enhanced speed of service, and maximized customer communication.

MESSAGE PROGRAMMING BASICS

  • You can record messages up to 25 seconds in length for each of 8 available message slots. This means you can have 8 different messages up to 25 seconds each. The timing of each message is independent of the others.
  • A ninth message slot can be used to record a message of up to 40 seconds -- an ideal amount of time to communicate closed store status and hours of operation.
  • A visual count up of seconds during recording is displayed allowing employees to measure the length of each message. The total time displays and counts down when a message is triggered.
  • Pre-recorded messages can be downloaded to the Panasonic Automated Greeter from a recorder or other device via the standard external input jack.
  • The Panasonic Automated Greeter can be programmed to have messages play to completion, without allowing an employee to interrupt, or to have messages pre-empted by pressing the Talk button on the drive-thru order taker.

MESSAGE PROGRAMMING BY DAY-PART

  • Customize your nine individual messages for specified times of the day and/or week (63 day parts in all.) For example, message #8 may be recorded as a late night message, designed for play from 9p.m. until 11p.m. on Sunday thru Thursday, and from 9p.m. until 1a.m. on Friday and Saturday.
  • Program each message to automatically activate in designated time periods, on different days. Instead of manually switching from a breakfast, and then a lunch, and then a late afternoon day-part message, the Panasonic Automated Greeter automatically cycles to the next message programmed for each day part and/ or day of the week.
  • Program 0 to 99-second delay by day part. You determine the wait time before a message begins once the customer drives up to the menuboard. The pre-recorded message can be set to play only if an employee has not addressed the customer within the specified time.
  • Program 0 to 99-second repeat by day part. You determine the wait time before a message repeats if the customer remains at the menuboard. When the store is closed, management may set the after hours message to repeat after the specified time.
  • Program automatic outbound volume adjustment by day part. During peak hours, program a higher outbound volume. During late night hours, set outbound volume to automatically change to a lower volume.

SYSTEM FEATURES

2-Line x 16 Character LCD Display
Large, alphanumeric display makes it easy to follow lead-through prompts during
programming and review of settings.

16 Button Keypad
Modify the Panasonic Automated Greeter settings with numeric keypad replies to menu display prompts.

Tamper-free Program Lock
When this function is enabled, a user programmable four-digit lock code denies access to changing any operating parameters or outgoing messages.

Non-Volatile Memory
In the event of power loss or power fluctuations, all messages and day-part programming are maintained.

Battery Date/Time Back-up
An internal rechargeable battery maintains date and time data in the event of a power outage.

Standard RS485 Communications
The Panasonic Automated Greeter is designed with expandability for future program downloading from a PC or other possible applications to maximize your investment.

SOUND VALUE

Standard Panasonic Headset positions the microphone close to employee's mouth producing high quality, consistent audio recordings. Allows message review through headset instead of separate speaker, reducing kitchen noise.

Built-in AGC (automatic gain control) maintains consistent voice level by equalizing volume differentiation between recordings. Messages recorded by softer spoken or louder voiced employees will have the same outbound volume level.

Built-in Low Pass Record Filter reduces ambient restaurant noise when recording for crisp clear outbound messages.

Enterprise Synergy Solutions™ from Panasonic represent the transactional and information management resources that help decision-makers maximize profitability. This includes standards-based color touchscreen hardware platforms and software solutions incorporating the application experience of thousands of installations worldwide. The range of Panasonic solutions includes purpose-built POS hardware and software, drive-thru wireless communication, kitchen preparation, and transaction security system choices.

Contact your Panasonic representative today at 847-468-4600 for your choice in POS and Wireless System solutions!


Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd. All brand names and product names are trademarks or registered trademarks of their respective companies. Product may be subject to export control regulations. Specifications subject to change without notice. ©2002 Matsushita Electric Corporation of America. All rights reserved.

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